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A dashboard for privacy offices
on December 15, 2020
Through work funded by 10x, a team from 18F investigated how technology can help busy privacy offices manage your PII, and make their work more accessible and understandable for the public.
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The Key Role of Product Owners in Federated Data Projects
on November 24, 2020
Dedicated product owners — meaning those that are empowered, well-resourced, and committed to developing cross-agency projects on a permanent basis — can bridge disparate resources and help federated data projects succeed.
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Rapid implementation of policy as code
on May 12, 2020
No policy or rule stays the same forever. In response to a crisis, policy changes often come much faster, and stakes can be higher.
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Saving time and improving data quality for the National School Lunch & Breakfast Program
on April 23, 2020
In February 2020, pilot states reported back on their experience implementing and using a new data validation service during the fall of 2019. They agreed that it had significantly improved the data collection and submission process for their teams, citing time savings, fewer errors returned, greater ability to plan ahead, and lower stress.
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Barriers to Government’s Adoption of User-centered Design — And How To Address Them
on November 7, 2019
Last summer, we embarked on a 10x project to explore (and potentially improve) user-centered design practices across the federal government.
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Human-centered design for IT centralization, part 5 - Centralization gone right: A case study on the U.S. Web Design System
on May 21, 2019
This is part 5 and the last post in a series on the importance of human-centered design when evaluating IT centralization. Learn through a case study how The U.S. Web Design System came together to create a centralized design tool that allows agencies to build consistent digital experiences quickly and at a reduced cost.
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Human-centered design for IT centralization, part 4 - What happens after you centralize
on May 9, 2019
This is Part 4 in a series of posts on the importance of human-centered design when evaluating IT centralization. In this post, we’ll share some helpful recommendations for navigating how to be an in-house IT service provider in a user-centered way
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Human-centered design for IT centralization, part 3 - Working with vendors to build a centralized solution
on May 7, 2019
This is part 3 in a series on the importance of human-centered design when evaluating IT centralization.In this post, we’ll share some helpful tips on how to effectively work with vendors.
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Human-centered design for IT centralization, part 2 - Deciding whether or not to centralize
on April 11, 2019
This is Part 2 in a series of posts on the importance of human-centered design when evaluating IT centralization. In this post, we’ll help you decide if IT centralization makes sense for your agency. After interviewing several folks who’ve been through a centralization initiative, we’ve developed some best practices for navigating this big question in a more user-centered way.
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Human-centered design for IT centralization, part 1 - Why prioritizing users is important during IT centralization
on April 3, 2019
At 18F, we believe directly engaging users while evaluating IT centralization will result in services that work better for the people they serve. As part of a 10x project, we’ve talked to users who understand how centralization has impacted their day-to-day work and gathered lessons learned and best practices.
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The U.S. Data Federation wants to make it easier to collect, combine, and exchange data across government
on March 5, 2019
The U.S. Data Federation Project is an initiative of the GSA Technology Transformation Services 10x program, which seeks to address the need for knowledge sharing, repeatable processes, and reusable tools for federated data efforts.
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