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Government launches login.gov to simplify access to public services
on August 22, 2017
Today, the U.S. Digital Service and 18F are excited to announce the launch of login.gov, a single sign-on solution for government websites that will enable citizens to access public services across agencies with the same username and password.
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Tackling challenges facing cities in collaboration with all levels of government
on May 11, 2016
Superpublic, a first-of-its-kind innovation lab, will bring members of federal, state, and local governments together to collaborate with academia and private industry to foster innovative solutions to problems facing cities.
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Three teams using the Draft U.S. Web Design Standards talk about their experiences
on April 5, 2016
In the five months since we launched the Draft U.S. Web Design Standards over a dozen websites have used components of the Draft Standards on their sites. Recently, we talked to three federal web designers about their experiences using the Draft Standards.
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How design consistency helps users navigate federal websites
on March 25, 2016
We launched the Draft U.S. Web Design Standards last September, and over the next month, we plan to explore various topics related to design standards. In this post, we detail how our user research informed the decision decisions we made.
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Designing services that are accessible, transparent, and easy for all to use
on March 11, 2016
We're publishing a full report to better understand the public's overall experience interacting with the federal government and their attitudes about sharing information with government agencies. Today we end the series with a look at what we’ll focus on in the next stage of research.
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Announcing the launch of the Digital Acquisitions Pilot
on March 10, 2016
The Office of Federal Procurement Policy (OFPP) released a memorandum today that encourages agencies across the federal government to pursue innovative approaches to acquiring goods and services. Given the growing importance of digital acquisitions, OFPP is also launching a Digital Acquisitions Pilot along with the memo.
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What people think about before deciding to share personal information with the government
on March 10, 2016
Over the next two weeks, we’re publishing a full report with findings from our research to better understand the public's overall experience interacting with the federal government and their attitudes about sharing information with government agencies. In today’s installment, we'll share what people think about before deciding to share personal information with the government.
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Trust as a two-way street between the government and the people it serves
on March 9, 2016
Over the next two weeks, we’re publishing a full report with findings from our research to better understand the public's overall experience interacting with the federal government and their attitudes about sharing information with government agencies. In today’s installment, we'll detail when people decide to trust the federal government and how they view the federal government vs. private companies.
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Too many options make complicated decisions harder
on March 8, 2016
Over the next two weeks, we’re publishing a full report with findings from our research to better understand the public's overall experience interacting with the federal government and their attitudes about sharing information with government agencies. In today’s installment, we'll talk about how choice overload affects decision-making.
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Transparency within government helps build public trust
on March 7, 2016
Over the next two weeks, we’re publishing a full report with findings from our research to better understand the public's overall experience interacting with the federal government and their attitudes about sharing information with government agencies. In today’s installment, we detail the need for transparency in government so that the public can “see” the process they’re undergoing when they’re interacting with federal agencies and programs.
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How people use proxies to interact with the federal government
on March 4, 2016
Over the next two weeks, we’re publishing a full report with findings from our research to better understand the public's overall experience interacting with the federal government and their attitudes about sharing information with government agencies. In today’s installment, we detail how people interact with the government using proxies.
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How people learn to navigate government services
on March 3, 2016
Over the next two weeks, we’re publishing a full report with findings from our research to better understand the public's overall experience interacting with the federal government and their attitudes about sharing information with government agencies. In today’s installment, we detail how people learn to navigate government services and what barriers exist to accessing services.
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Strategies people use when interacting with the federal government
on March 2, 2016
Over the next two weeks, we’re publishing a full report with findings from our research to better understand the public's overall experience interacting with the federal government and their attitudes about sharing information with government agencies. In today’s installment, we detail the strategies people use when interacting with the government.
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What we learned after interviewing dozens of people about their interactions with the federal government
on March 1, 2016
Over the next two weeks, we’re publishing a full report with findings from our research to better understand the public's overall experience interacting with the federal government and their attitudes about sharing information with government agencies. In today’s installment, we detail our initial research questions and what we learned.
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Informing the future of the Federal Front Door
on February 29, 2016
Today, we’re publishing a full report with findings from our research on the Federal Front Door, as well as a microsite that will contain future research findings related to these topics. In the coming days, we’ll also be publishing the complete report on the 18F blog.
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U.K. digital service visits U.S. to begin series of exchanges
on December 22, 2015
Across the pond, the motto of the United Kingdom's Government Digital Service (GDS) is “the strategy is delivery.” Over here, we say “delivery is the strategy,” but we’re both focused on the same thing: Fostering positive change across government by shipping quality digital solutions.
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Learning how to build a better “front door” for the federal government
on December 8, 2015
Over the last several months, staff from General Service Administration’s USAGov and 18F teams have been talking to Americans around the country about the good, the bad, and the ugly of interacting with their federal government. The goal of the research is to gain a better understanding of how we can build a better “front door” to the federal government by building new digital services and enhancing existing ones.
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The EPA's new Environmental Digital Services marketplace
on December 3, 2015
The Environmental Protection Agency (EPA) is working on ways to contract with high-quality digital service vendors, which is why they just released a Request for Information (RFI) for creating an Environmental Digital Services marketplace.
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Introducing the U.S. Web Design Standards
on September 28, 2015
The U.S. Web Design Standards is the U.S. government’s very own set of common UI components and visual styles for websites. It’s a resource designed to make things easier for government designers and developers, while raising the bar on what the American people can expect from their digital experiences.
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Behind the scenes: Building a new College Scorecard with students
on September 14, 2015
How we worked with the Department of Education on new steps to help students, parents and advisers make better college choices, including a new College Scorecard, comprehensive and updated data on higher education institutions, and customized tools using this new data.
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President Obama makes innovation fellowship program permanent
on August 18, 2015
We’re immensely happy to hear that the president has issued an executive order ensuring the Presidential Innovation Fellows program has a permanent place in our government.
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Improving the healthcare.gov experience
on June 25, 2015
In this video from the recent moveForward(100); event, [Lazy Scorpion]* of USDS explains the new improvements to the healthcare.gov application system, and how his team of eight developers helped save taxpayers tens of millions of dollars per year.
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What Estonia can teach us about the future of government records
on June 17, 2015
At 18F, we were thrilled to meet for a discussion on digital services, cyber security, and IT funding with Estonia's most prominent technologists.
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Making sense of Washington’s tech landscape
on June 16, 2015
The cover story in this month’s Fast Company offers a great metaphor to better explain the relationship of 18F, the U.S. Digital Service headquarters, and the digital teams inside various agencies.
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The digital services flash mob
on May 11, 2015
Members of the growing federal digital family presented their work at the inaugural moveForward(100); event last week, which featured workshopping, lightning talks, and product demos.
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Join us
on January 21, 2015
The U.S. Digital Service is a collection of teams across the federal government, working to bring skilled technologists into public service. We are thrilled to be part of this effort, and will continue to lead the charge for making easy things easy and hard things possible.
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